Patient Experience & Engagement SaaS

Overview

This company provides patient engagement and experience solutions to healthcare providers. Its digital platform uses AI and analytics to improve patient interactions across many touchpoints.

The product suite includes digital patient feedback tools, real-time service request management, and AI-driven communication tools.

Listing Details

The company has strong positions in the Philippines, Malaysia, and the Middle East, with entry points in Saudi Arabia and the UAE. It recently won a competitive tender against a $4B global industry leader.

The founders plan to pursue other ventures. They prefer a 12 to 18 month transition, with an optional six-month advisory role. The sale is an asset sale.

Highlights

• 90% of revenue from product licenses
• 100% retention among international clients outside the home market
• Projected 2024 revenue of $650K
• Team of 9 employees, 10 years of ownership tenure
• Low customer concentration

Who should own this

• Healthcare software platforms

  Add patient feedback and service request tools to an existing provider base in fast-growing markets.

• Regional expansion buyers

  Use the existing footprint to enter Thailand, the UAE, and other high-demand regions.

Questions and answers

Is this business for sale?

No. This business is off market. Looking for a business like this? Register as a buyer to hear about similar companies first.

What is the asking price?

Not disclosed.

What industry and location is the business in?

Healthcare SaaS, Asia and Middle East.

What are the key financials?

26% revenue CAGR, past 4 years; $227K sDE, TTM (2024); 89% retention, clients over $15K per year.